Cancellation policy

Right of withdrawal

You can revoke your contractual statement within two weeks without giving reasons in text form (e. g. letter, fax, e-mail) or - if the goods are handed over to you before the deadline - by returning the goods. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in case of recurring delivery of similar goods not before receipt of the first partial delivery) and also not before fulfilment of our information duties in accordance with § 312c Abs. 2 BGB in conjunction with § 1 Abs. 1,2 and 4 BGB-InfoV as well as our obligations in accordance with §312e Abs. 1 sentence 1 BGB in conjunction with § 3 BGB-InfoV. The punctual dispatch of the revocation or the goods suffices to comply with the revocation period. The revocation must be addressed to:

GABRIEL – Feine Uhren & Juwelen
Krebsgasse 1
D-50667 Köln / Cologne
E-mail: kontakt@g-abriel.de

Revocation consequences

In the event of an effective revocation, the services received by both parties are to be returned and any benefits (e. g. interest) that may have been drawn are to be surrendered. If you are unable to return the received performance to us in whole or in part or only in a deteriorated condition, you must pay us compensation for the value of the goods. This does not apply to the surrender of goods if the deterioration of the goods is exclusively due to their inspection - as it would have been possible for you in a retail shop. In addition, you can avoid the obligation to pay compensation for any deterioration caused by the intended use of the goods by not using the goods as if they were your property and by refraining from doing anything that could impair their value. Items that can be sent by parcel post are to be returned at our risk. You have to bear the costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the returned goods does not exceed an amount of 40 euros or if you have not yet rendered the consideration or a contractually agreed partial payment at a higher price of the goods at the time of the revocation. Otherwise, the return shipment is free of charge for you. Items that cannot be sent by parcel post will be collected from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation declaration or the goods, for us with their receipt.

End of the revocation instruction